Help

How to Place an Order

Placing an order with us is quick and easy!
Start by browsing our online menu to find the products you’d like to purchase. Once you’ve made your selection, add the items to your cart. When you’re ready, click on the cart icon to review your order.

Before checking out, don’t forget to click the red “Available Coupon” button in your cart to see if you qualify for any of our daily discounts!

Then, proceed to checkout by entering your delivery information and payment details. After confirming your order, you’ll receive a confirmation email with all the order details.

If you have any questions, our support team is always happy to help.

How Can I Track My Order?

Once your order is confirmed, you’ll receive an email with your order details. When the driver is on the way, you’ll get a text message with a tracking link. This link opens a live map showing the driver’s location, the car’s color and model, and an estimated arrival time (ETA). You’ll also be able to follow the car’s progress as it gets closer to your location.

Hours of Operation

We’re here for you 7 days a week!
• Monday: 9 AM – 9 PM
• Tuesday: 9 AM – 9 PM
• Wednesday: 9 AM – 9 PM
• Thursday: 9 AM – 9 PM
• Friday: 9 AM – 9 PM
• Saturday: 9 AM – 9 PM
• Sunday: 9 AM – 9 PM

Feel free to place your order any time during our hours of operation—we’ll make sure it gets to you promptly!

What Is the Estimated Arrival Time (ETA) for My Order?

Our standard estimated delivery time is 60 minutes from the time your order is confirmed. However, please note that from 4 PM to 7 PM, we may experience higher demand, and deliveries during this time could take 90 to 120 minutes.

We appreciate your patience during these peak hours, and our team will keep you updated if there are any delays.

If you have any concerns about your ETA or delivery status, feel free to contact our support team, and we’ll assist you right away!

What Should I Do if I Have an Issue with My Order?

If you have an issue with your order, simply contact our support team. You can call or text us at [Insert phone number], and we’ll assist you right away.

We’re here to help and resolve any issues as quickly as possible!

How Do I Update My Delivery Address, Personal Information, or Cancel My Order?

If you need to update your delivery address, personal information, or if you need to cancel your order, please contact our support team as soon as possible. You can call or text us.

How to Start Earning Points

To start earning points and receive 5% cashback on every purchase, simply sign up with your Google account. Once you’re logged in, you’ll automatically start collecting points with each order, which can be redeemed for discounts on future purchases.

Sign up today and start earning!

How to Convert Points to Coupons

To convert your points into a coupon, simply log in to your account and go to the checkout page. You’ll see an option to convert your points into a discount coupon. Once you select this option, the coupon will be applied automatically to your order, giving you a discount based on the points you’ve accumulated.

Current Checkout Process
1. Product Selection: Browse through categories like Flower, Edibles, Vape Pens, Pre-rolls, and Concentrates. Each product listing includes an “Add to cart” option.
2. Cart Review: After adding items, click on the cart icon to review your selections. The cart page allows you to adjust quantities or remove items.
3. Checkout: Proceed to the checkout page, where you’ll enter delivery details and payment information.
4. Order Confirmation: Upon confirming your order, you’ll receive an email with the order details.
5. Delivery Tracking: When the driver is en route, you’ll get a text message with a tracking link, showing the driver’s location, vehicle color and model, and estimated arrival time.

Contact Us for Support

If you have any questions or issues, don’t hesitate to reach out to our support team. You can call or text us at:
• Phone (Call or Text):7472035085
• Email:iweed005@gmail.com

We’re here to help and will get back to you as soon as possible!